ICT
Systems Integration services include both the development and creation of complex Internet applications and they must also be integrated into the infrastructure of the existing computer systems. In this way it is possible to help the company processes to fully adapt to the needs of eBusiness. Systems Integration at Syria Informatica can be divided into the following areas:
- Customer Relationship Management: the evolution of digital technology which Syria Informatica offers in this context deals with eCRM which involves an extension of traditional concepts in two directions: on the one hand we have the transition into the world of internet and wireless technology whilst on the other we have expansion by forming partnerships with partners, suppliers and clients;
- Business Intelligence: Medium and large companies require support when it comes to "Decision Making". They must have rapidly accessible, synthetic information on marketing, client management, production trends and economic results. Syria Informatica offers Datawarehouse solutions on a turn-key basis in order to help companies receive assistance in acquiring knowledge of existing Systems;
- Internet based management systems: the new frontier is now represented by the use of internet as a tool to create on-line connections with all the actors in the company: Management, Agencies, subsidiaries, brokers, subagents and Clients. Internet thus becomes the core business to create safe, reliable Management systems based on new scalable technologies.